Interactive Voice Response (IVR)

Customer calls in your company. Call is answered, not by conventional receptionist but by an electronic receptionist, an automatic attendant. This Electronic Receptionist is IVR.
Example: "Welcome to ABC Company. Dial the extension number of the department or person you want to reach" by a recorded voice. And thus it goes on giving you options.

Business Benefits

Saves time and money
  • Make callers and customers feel like they're being attended always
  • Available 24 hours a day to help customers with simple tasks
  • Even small businesses appear like a larger organization with IVR
  • Lets businesses to expand their sales with minimum support

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